Faultlog.net

SNS and Coronavirus (COVID-19)

We have extended the helpdesk hours from 8am to 5pm.

We would just like to confirm that the SNS helpdesk remains open and operational for remote support.
Technician visits are still available as requested and in emergency cases.

Please contact the helpdesk via any of the following methods:

Telephone: 0845 094 6057
Email: helpdesk@snsuk.co.uk

Or raise a case through the Report a Fault Icon on your desktop. This will be monitored constantly by your site technician.

This is a fast moving situation and we will keep you updated if this changes.

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Welcome to Faultlog.net
Faultlog.net is an extensive fault management system for the educational sector, exclusively provided by Structured Network Solutions UK Ltd.

Structured Network Solutions UK Ltd
The Old Coach House
211 Canterbury Road
Birchington
Kent
CT7 9AH

Email: helpdesk@snsuk.co.uk      Telephone: 01843 847208
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